DIEPPE MARKET REGULATIONS
1. VISION
The Dieppe Market offers farmers, growers and/or entrepreneurs from South-eastern New Brunswick the priority to provide consumers with the freshest products possible, either locally grown, raised, processed, crafted, etc.
The main objectives of the Market are:
1.1 To provide the population of South-Eastern N.B. with fresh, healthy and tasteful agricultural products grown, raised and processed in South-Eastern New Brunswick and to promote such products;
1.2 To create a pleasant festive social environment;
1.3 To give to the South-Eastern N.B. agriculture producers, entrepreneurs and craftspeople the opportunity to get maximum price for their merchandise by dealing directly with the consumer;
1.4 To create a communicational and educational link between the urban and rural populations of South-Eastern N.B.
A direct contact between local producers and artisans and their clients fosters relationships anchored in respect and trust. Clients also benefit from greater quality products at a reasonable price. One of the Dieppe Market’s objectives is to create a positive and friendly social environment to encourage clients to return on a weekly basis.
2. THE REALLY LOCAL HARVEST COOPERATIVE LTD
The Really Local Harvest Cooperative LTD. (herein referred to as "RLH"), a non-profit cooperative, is the manager of the Dieppe Market building located at Gauvin Road / Acadie Avenue intersection, in the City of Dieppe, and the organizer of the Dieppe Market held at least every Saturday (herein referred to as "Market Day") inside and on the grounds near this building.
The mailing address of the RLH and the Dieppe Market is: 232, Gauvin Road, Dieppe, (N.B), E1A 1M1,
email info@reallylocalharvest.com.
3. THE DIEPPE MARKET OPERATES UNDER THE FOLLOWING ADMINISTRATIVE STRUCTURE
3.1 The Board of the RLH hires an Executive Director who is responsible for operating the building. The Executive Director’s responsibilities are to maximize returns on the building, participate in Board meetings, hire and manage personnel and any other responsibilities that the Board deems appropriate.
3.2 The Executive Director hires a Market manager approved by the Board of Directors whose responsibilities are as follows: work under the direction of the Executive Director, manage all billing with regards to the Market, assign Market booths, advise of observed violations, represent the interests of the Board of Directors during the Markets, respond to any questions regarding the Market and any other responsibilities as per agreement with the Executive Director and the Board of Directors.
3.3 The Dieppe Market Committee is appointed by the RLH Board of Directors. This is a permanent and consultative committee whose purpose is to make recommendations on the management of the market and personnel. Its mandate is to periodically review Dieppe Market policies, to propose new policies as needed and to make recommendations on issues delegated by the Executive Director and the RLH Board of Directors.
The committee is composed of 5 members: 2 RLH members, 1 representative from the City of Dieppe, 1 representative from the vendors, 1 representative of the consumers. The Executive Director of the RLH acts as the committee’s secretary.
4. DEFINITIONS
4.1 Annual Vendor: sell at the market on every market day of the year (See section on selection criteria)
4.2 Seasonal vendor: sells seasonal products at the market on a predetermined period of time on their contract
4.3 Temporary Vendor: sells at the market for a predetermined period of time on their contract.
4.4 Special Events: these Vendors may sell during events held either outdoors or in the Market building on days other than Market Days, but only by permission from the RLH in appropriate areas.
5. Applications procedure
5.1 All applications must be made on the website or by filling in the form available at the Market.
5.2 Applications will be reviewed on a first come first served basis.
5.3 Once the application is accepted, the vendor will receive an invoice and contract for a maximum of 4 weeks. Each Market must be paid at least the Wednesday before and the contract signed before the very first Market.
5.4 A temporary vendor must have participated in at least 4 markets before they can apply for an annual opportunity.
5.5 Upon completion of the temporary contract, the vendor must indicate to their RLH contact if they wish to be placed back on the temporary and/or annual application list for review.
6. RULES AND SELECTION CRITERIA
6.1 Valid applications for a Market booth will be ranked according to the following criteria:
A. Date application received;
B. Whether or not products are grown, raised, processed, crafted, etc. in South-Eastern New Brunswick;
C. Whether or not products offered are likely to enhance existing product mix at the Market;
D. Number of vendors selling similar products or actual consumers' demand for the products that are intended to be sold by the applicant.
6.2 No Vendor shall sublease, sell or share his/her space or allow any other Vendor to use his/her Market booth.
6.3 The RLH has the authority to temporarily or permanently revoke the right of a vendor to sell at the Dieppe Market.
6.4 Vendors are only authorized to sell products approved by the RLH. Vendors must respect the decisions of the RLH with regards to approved products, non-approved products and those pending approval. In the event of non-compliance, vendors may be asked to withdraw their products from their booths on Market days.
6.5 Vendors wishing to make changes to their product mix or installations must apply to the RLH for approval by filling out the necessary form and sending it to the Market manager.
6.6 Each vendor undertakes to pay for and attend all markets during the period indicated in his contract.
6.7 In case of major force, the vendor must inform the market management of his absence as soon as possible via the email “ finances@recoltedecheznous.com ” or by filling out the form available at the market.
In order to preserve our customer experience and market reputation we will offer a credit on your invoice based on the ability to fill your empty space. This will be calculated as follows:
If the note of absence is transmitted at least 10 working days before the market concerned and the space can be rented to another vendor, then the full amount of a Saturday will be credited to your account.
If the note of absence is sent at least 10 working days before the market concerned but no replacement can be found, whatever the reason, then the value of 50% of your invoiced amount per Saturday will be credited to your account.
If you specify in your note of absence that you do not wish your space to be rented to another vendor then no credit will be issued.
If the absence is announced within 10 working days, a credit of 50% of a Saturday will be given only if the space can be filled on time.
6.8 If a merchant fails to attend 4 cumulative market days without submitting a timely note of absence, then the RLH has the authority to revoke their right to sell at the market.
6.9 Each vendor agrees to accept the market currency as payment. Request the December 16, 2021 memo for review.
6.10 WEATHER CONDITIONS
The Market will operate in various weather conditions.
In the event of inclement weather, it is up to the Vendor to make decisions regarding their attendance. The Vendor must inform the Market Manager of their intention, should they choose not to participate, however there will be no refund or credit for a Vendor who has decided not to be present due to weather.
If a decision is made to close or change the operating hours due to an expected weather event, this will be communicated to the vendors by email, on our website and on the social networks, as soon as possible and no later than 4pm on Friday.
7. ALLOCATION OF SPACES
6.1 The RLH reserves the right to assign a Vendor to any specific location, if in the opinion of the RLH such placement enhances the appearance, traffic flow or efficient operation of the Market.
8. RATES
8.1 It is the responsibility of the Vendor to pay their invoices by the due date indicated on it . If the vendor wishes to pay their invoice in several payments, it is their responsibility to calculate the amount to ensure full payment by the due date.
8.2 Failure to pay on time will result in a charge of 4% being applied to the invoice. In the event of non-payment, the RLH has the authority to revoke the rights to sell at the market for a given period or permanently
8.3 Each temporary vendor will receive during his preparatory visit a contract to be signed, composed of his vendor info sheet, an attestation / summary of this regulation and his invoice for a maximum of 4 weeks. He will have to pay, during this visit, the totality of this invoice or at least pay for his first market, the payments for the others will have to be received at the latest on Wednesday of each week or the contract will become obsolete.
8.4 All vendors must, at the beginning of each year beginning January 1st, renew their contract and pay the calendar year administrative fees of $30 + HST. Only the Special Events and Community rates will be exempt from the annual administrative fee. The RLH reserves the right to decide whether the permission to sell at the Market will be renewed.
8.5 Regardless of the type of booth rented at the Market, be it an indoor or outdoor stall, a minimum of 48 square feet will apply. The basic The weekly rental fee is calculated as follows:
Specific electrical needs will be accommodated following an evaluation of costs and electricity consumption for each booth. Electricity fees will be charged to the vendor.
8.6 Commercial businesses wishing to use the Dieppe Market to advertise a product or service will be charged a rental fee of $150 + taxes for 48 sq. ft. per Saturday (8X6). This type of business can use the space for a maximum of 4 times per year. A rate of $100 + taxes per Saturday per week will be given if the commercial business is present 4 times per year (the amount will be adjusted on the final invoice if necessary).
8.7 Members of the RLH cooperative will receive a 10% discount on their booth footage.
8.8 Each vendor must pay their invoices monthly either by cash, cheque made out to La Récolte de Chez Nous or by e-transfer to finances@recoltedecheznous.com
8.9 Non-sufficient funds (NSF) checks will be charged back to the Vendor's account and a $25 handling fee will apply.
8.10 Rental fees may be changed at any time, and after a period of notice extending over four (4) successive Market Days, notwithstanding that a vendor may have paid in advance for a reserved stall for a period extending beyond that period of time in which case the fee payable by the vendor shall be adjusted accordingly and any refund or increase will be payable immediately.
8.11 It is the vendor's responsibility to notify the market manager of any changes he or she needs to make to the contract signed at the beginning of the year, whether in terms of personal information or in terms of electrical outlet or booth size. Each change must be indicated, dated and signed by each party using the "Nouvelles informations marchand / New vendor information" and "Nouvelle base tarifaire - New rate base" amendments available at the market near the black mailbox. Checks will be made randomly during the year, if it turns out that changes on the kiosk have not been reported the billing of additional services will be added to the account until the date of the last signature of contract or amendment and the stop of the billing of the services less will take effect only from the date of this control. In both cases, a new amendment must be signed on the same day.
8.12 In the case of a withdrawal from the Market, vendors must give at least 10 working days notice of departure. If necessary, an amendment to the last invoice will be sent to the vendor once the notification is received.
8.13 Each vendor willing to sell his business must inform the market manager and pay his account before his last market.
8.14 In the event of a business acquisition, the new owner must complete a vendor information sheet and sign his contract before his first market. It is the responsibility of the new owner to verify the status of the account with RLH prior to the purchase and will be responsible for any outstanding invoices if they exist.
8.15 All weeks mentioned in the contract are payable by the Vendor, even in case of justified absence (see 6.7).
8.16 A mandatory marketing fee of $2 per week will be charged to each vendor to cover actions taken for the visibility of the Market on social networks, magazines ...
8.17 Each vendor may request to place an outdoor advertising sign. Feasibility and conditions must be discussed with the Market Manager in advance. Installation and de-installation are the responsibility of the vendor. A fee of $500 + tax per sign per calendar year will be charged to the vendor's account.
9. DAYS AND HOURS OF OPERATION
9.1 The Market will be open each Saturday of the year unless otherwise determined by the RLH Board of Directors.
9.2 The Market is open to the public between 8 a.m. and 1 p.m. on Market Days. Vendors can access the building one and a half hours prior to opening. Vendors must vacate the premises within one (1) hour of closing, leaving their installations in a clean, neat and orderly fashion.
9.3 Vendors wishing to set up theirs booths on Fridays are advised that doors are open from 1 p.m. to 6 p.m. The RLH reserves the right to modify this provision in cases where special events are being held either outside or inside the Market building.
9.4 All vendors must notify the market manager of any absence for cause (see section 6.7)
9.5 Under normal conditions, Vendors who are not at their booths by 7:30 a.m. will be considered absent for non-substantive reasons. Being late is considered an unexplained absence. In case of accident or other impediment, Vendors must advise the Market Manager as quickly as possible.
9.6 All stallholders shall remain at their stall until closing time at 1 p.m.
10. SIGNAGE AND LABELING
10.1 All booths must be identified with bilingual signs, neat and legible signage as to the name of the business and its location. In order to follow the policy of the city of Dieppe, the Text must first be in French and then in English, the 2 languages must have the same nomenclature and dimension.
A Vendor can obtain the necessary authorization for signage by submitting a schematic draft copy to the Market manager.
10.2 Signage will be limited to the individual booth area and must not extend into any traffic aisles or pathways so as to impede the efficient flow of customer traffic.
10.3 When a Vendor no longer operates a booth in the Market, he/she is responsible for withdrawing the booth and all signage unless a special authorization in this regard is obtained from the Market manager.
10.4 The Market manager has the right to ask Vendors to place their signage in another manner.
10.5 All products must be clearly priced during Market Hours. Prices should be posted in full view and be legible to the consuming public.
10.6 Vendors are encouraged to provide attractive and safe kiosk displays, racks, tables, and an adequate supply of bags, change, etc. for their customers. Vendors offering products for sale by weight are required to provide scales in accordance with the Weights and Measures Act.
10.7 Any written or spoken information on products, fabrication processes, etc., conveyed by Vendors or their staff shall be true at all times.
10.8 Vendors must identify the origin of their products: where they have been grown, raised, baked, processed, crafted, etc. (if possible with local inputs or ingredients). Products originating from South-Eastern N.B. can have the word "Local" placed in appropriate places (e.g. price tags, price lists, personalized stickers or display sections).
10.9 False declarations pertaining to the origin or the production process for products sold on site will be taken seriously. Vendors who make false declarations of this nature can be expelled from the Dieppe Market.
11. ORGANIC PRODUCERS
11.1 If a producer advertises his operation as being organic, a recognized organic certification body must certify all of the products sold at their stall. The vendor must show proof of certification to the market manager.
11.2 Individual products that are sold at the Market and are advertised as organic must also be certified by a recognized organic certification body.
To consult the list of these organizations you can click on the link below or visit inspection.canada.ca
12. REGULATIONS FOR FOOD VENDORS
12.1 All vendors selling food products must follow the latest governmental Health Department regulations at all times.
12.2 In order to make the market a safe, reliable place to shop and also increase the reputation of the market, vendors selling food products are required to attend the "Food Handling" course offered by the N.B. Department of Health and Wellness, and submit a copy of their participation to the RLH at the latest, 6 months after their initial Market Day.
12.3 Vendors that sell products requiring a license or permit for preparation or for sales permit must post these in a visible area on their market stall and present a copy of it to the Market Manager.
12.4 All meat products sold on site must be slaughtered and processed at facilities that are certified.
12.5 All milk products sold on site must meet federal and provincial regulations.
12.6 Unless clearly stated (e.g. "dog food"), a Vendor shall not display or sell in the Market any goods that are unfit for human consumption or unsafe for use. The RLH may prohibit any Vendor from displaying or selling goods which in its opinion are unfit or not safe, or not in keeping with the vision of the Market; and may order any such goods immediately removed from the Market.
12.7 Food that is exposed for display only is permitted if properly wrapped, and must not be sold or offered for sale. Free samples may be offered to customers in accordance with Health Department regulations.
12.8 Vendors selling prepared food are encouraged to register with the Department of Health and Wellness.
13. GRIEVANCES AND CONFLICTS RESOLUTION
13.1 In cases of conflict, vendors must bring the matter to the attention of the Market manager who will strive to settle the matter, to the satisfaction of all concerned. Complaints must be made in writing. In cases where no solution is found, complaints may be placed in writing and sent to the Executive Director who will decide whether the matter must be brought to the attention of the RLH Board of Directors. Following a recommendation from the RLH Board, the Director will be responsible for informing the Vendors of the decision taken by RLH.
13.2 If a Vendor believes that Market personnel have erred in the resolution of a conflict, he /she may write a letter to the President of RLH. Within a reasonable time, the RLH will acknowledge receipt of the letter, study the question and communicate their decision.
Vendors involved in a grievance procedure agree that the decision of the RLH Board is final.
14. RESPECTFUL WORKPLACE
14.1 The Market promotes a cooperative attitude; the RLH does not tolerate physical or verbal abuse or any other type of intimidation. All Vendors are asked to promote the Dieppe Market and to maintain good will amongst Vendors, the public, the City of Dieppe representatives and employees, and the RLH, its Directors and employees.
14.2 Personal appearance and hygiene are to be maintained at a high standard, and physical attire will be clean and socially appropriate.
14.3 Products, cooking or activities producing offensive unwanted odors must be vented to the outside.
14.4 To maintain a professional image of the Market and the Vendors, loitering should be avoided in the front or in the back of the vending counters. Only Vendors shall be behind counters.
14.5 During market hours, vendors must park their vehicles in the designated parking identified by the market manager so as to keep the outside lot clear for the customers. Failure to do so will result in disciplinary action: first offense will be a $50 penalty on stall fee; second offence will be a $100 penalty on stall fee; 3rd offence will result in the towing of the vendor’s vehicle.
14.6 Parking lot markings and signs must be respected at all times. If a violation is found, the vehicle will automatically be towed.
14.7 Vendors receiving complaints or observing Vendors breaking the rules shall notify Market Management. They should not attempt to rectify the situation themselves with the offenders (see the "Grievances and Conflicts Resolution" section).
15. RIGHT TO REVOKE
15.1 A Vendor that fails to abide by these rules is subject to expulsion. All fees paid in advance, excluding the two-week advisory period, will be reimbursed.
15.2 The Executive Director and the Market manager can temporarily revoke a permit pending the decision of the RLH who may revoke a permit indefinitely.
15.3 Vendors wishing to return to the Market following an expulsion must apply and be approved as a new Vendor.
16. GENERAL CONDITIONS
16.1 The Dieppe Market, the Really Local Harvest Coop and its employees are in no way responsible for any Vendor's product liability. For their own protection, all Vendors should carry sufficient liability insurance.
16.2 The Really Local Harvest Coop and its employees accept no responsibility for loss of or damage to the goods of a customer or other person left in the custody of a Vendor and Vendors are encouraged to likewise advise such persons that they do not accept any responsibility for such goods.
16.3 The RLH is not responsible for damages inflicted to displays and kiosks during their transportation.
16.4 Vendors who have dangerous or potentially dangerous equipment at their booth shall comply with government regulations, and ensure that at all times such equipment is situated, maintained, and operated so as not to endanger patrons. They will comply with any directions given by the Market manager to place, maintain, and operate such equipment in a safe manner or to remove it. All stallholders who have flammable items at their kiosk are required to have on hand in their stall at all times an appropriate fire extinguisher.
16.5 Vendors are individually responsible for collecting and remitting all relevant sales taxes.
16.6 The RLH encourages Market Vendors and members of their immediate family or employees to showcase and sell their products in a manner that reflects the appearance of a direct marketplace.
16.7 Vendors and their staff are responsible for maintaining a clean and tidy environment free of debris within their allotted space. Products should be displayed in an attractive manner.
16.8 No animals or pets are permitted in the Market, other than guide dogs for the blind, or helper animals for those otherwise disabled.
16.9 The Market is not responsible for providing any service, appliances, counters, installations, etc.
16.10 The sale of any used goods or 'flea market' products is discouraged.
16.11 Unauthorized solicitations are not tolerated inside or outside the Market, including the parking lots and Market access points.
Exceptions to the above rules can be made on compassionate or common sense grounds by the RLH.